top of page

OUR SERVICES

Our services are personalized to fit each client's unique needs, with no one-size-fits-all approach. We carefully listen to your story and tailor our recommendations to best serve you.

Anchor 2
mediation

Mediation: Faith-Based and Secular

How We Approach Mediation & Reconciliation

Conflict Coaching
Conflict coaching prepares parties for mediation by identifying their issues and positions. Both facilitative and facilitative faith-based mediation options are available.

New! Confidential Conflict Coaching for Pastors

Role of the Mediator
Mediators facilitate resolution by:

  • Encouraging communication and mutual understanding

  • Clarifying and defining issues

  • Exploring alternatives

  • Supporting reconciliation and settlement

​

Mediation
Mediation is a private, voluntary process where impartial mediators assist individuals or groups in conflict to:

  • Enhance communication and empathy

  • Improve or reconcile relationships

  • Reduce legal involvement

  • Work toward mutual understanding and decision-making

  • Resolve underlying conflicts and prevent recurrence

​

Faith-Based Conflict Resolution 

“If possible, as far as it depends on you, be at peace with all people.”  (Rom. 12:18 NASB)

We are called to respond to conflict differently than the world. (Matt.5:9; Luke 6:27-36; Gal. 5:19-26)

Conflict provides three opportunities:

  1. Glorify God

  2. Serve other people

  3. Grow to be like Christ

(Rom. 8:28,29, 1 Cor. 10:31-11:1; James 1:2-4)

The four principles of Biblical conflict resolution:

  1. Glorify God

  2. Get the log out of your eye

  3. Gently Restore

  4. Go and be reconciled

restor

Restorative Practices

Conferences

Conferences focus on healing and accountability for those harmed, who are viewed as survivors. They address the trauma caused by harm, allowing survivors to express their needs.

In these conferences, those who caused harm engage in the process, hear from survivors about the impact of their actions, and acknowledge their responsibilities. This can include discussions on various types of harm, INCLUDING sexual harm.

 

Circles

Why Circles?

  • Equality: Equal seating for all participants.

  • Equity: Everyone has a chance to speak.

  • Safety and Trust: Visibility among participants.

  • Responsibility: Shared roles within the circle.

  • Connection: Participants listen to each other.

  • Ownership: Collective investment in the process.

Types of Circles:

  • Proactive: Build communication, social capital, and trust, fostering good relationships.

  • Responsive: Address conflict and manage community tensions (e.g., in families, workplaces, schools).

  • Healing: Provide a space for those harmed to share their experiences.

Examples:

  • Addressing community trauma (e.g., 9/11)

  • Resolving conflicts

  • Building relationships

  • Supporting re-entry for formerly incarcerated individuals. 

group

Group Facilitation

Advantages of Neutral Facilitation

  • Focused Discussions: Keeps the group on topic, preventing digressions.

  • Inclusivity: Ensures all participants have the opportunity to voice their thoughts.

  • Minimized Distractions: Reduces side conversations and off-topic discussions.

  • Enhanced Creativity: Supports brainstorming and innovative problem-solving.

  • Stress Reduction: Alleviates tension by managing conflicts and dynamics.

  • Increased Productivity: Leads to more efficient and effective meetings.

  • Goal Achievement: Facilitates the accomplishment of objectives more easily.

By focusing on these aspects, facilitators can significantly improve group dynamics and outcomes, leading to more satisfying experiences for participants.

3 P’s of Facilitation

  1. Process Satisfaction: Create a fair and structured environment where everyone feels heard and valued.

  2. Personal Satisfaction: Treat all participants with respect and equality, fostering a sense of belonging.

     3. Product Satisfaction: Aim for outcomes that are just and equitable,   

          ensuring that solutions are reasonable for all involved

Anchor 1
live wkshp

Live Workshops

Have you ever wondered what the makings of a good apology are or how does forgiveness work? Invariably with conflictual situations, whether it is between family, friends, or church members, the journey toward reconciliation requires understanding of how and why the conflict happened and what to do about it. This training, based on biblical principles, will provide a foundation for understanding and working through conflict.

​

Responding To Conflict Biblically

What you'll learn in this workshop

  • Primary causes of conflict

  • Our responses to conflict

  • The path through conflict

  • How does the Gospel help?

  • Matters of the Heart

  • Apologies

  • How Forgiveness happens

  • What is reconciliation?​

Introduction to Restorative Practices and Circles

​Topics You'll Learn About in This Workshop

  • Theory and practice of RJ

  • How to support students and staff

  • Learn the role of emotions

  • How to ask questions that lead to accountability

  • Effective methods to building relationships and resolving conflicts

BOOK A FREE CONSULTATION

© 2025 All Rights Reserved | Built by Susan Smith & L. Erwin

bottom of page